1. Overview
Poker Games Interactive (“PGI,” “we,” “us,” or “our”) operates Game Approval, a gaming compliance intelligence platform. This Privacy Policy explains how we collect, use, store, and protect information when you use Game Approval or visit gameapproval.com.
2. Information we collect
Account and organization information
We may collect names, business email addresses, organization names, user roles, authentication information, and other details needed to administer an account.
Product, regulatory, and submission information
Game Approval may process product configurations, approval packages, lab reports, regulatory documents, source manifests, software signatures, hashes, math documents, artwork, correspondence, and related evidence that users choose to upload or enter.
Usage and technical information
We may collect session identifiers, IP addresses, browser and device information, request logs, error data, security events, and information about how the service is used.
3. How we use information
We use information to:
- provide, secure, maintain, and improve Game Approval;
- process documents and generate user-requested compliance analyses;
- support human review, correction, approval, and audit history;
- authenticate users and enforce role-based access;
- detect misuse, investigate errors, and protect the service; and
- comply with legal obligations and enforce our agreements.
4. AI-assisted processing
Game Approval may use automated and AI-assisted tools to extract, classify, compare, and summarize information. AI-generated results are decision-support outputs, not legal advice or regulatory approval. Users are responsible for human review before relying on or submitting any output.
5. How information is shared
We do not sell personal information. We may share information with service providers that support hosting, security, document processing, analytics, and AI-assisted functionality; with a customer’s authorized users; when directed by the customer; or when required by law. Service providers are permitted to use information only to perform services for us.
6. Data retention
We retain information for as long as necessary to provide the service, maintain required audit history, satisfy contractual or legal obligations, resolve disputes, and protect the platform. Retention periods may depend on customer instructions, document type, and regulatory needs.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No storage or transmission method is completely secure, and we cannot guarantee absolute security. Customers should not upload information they are not authorized to provide.
8. Cookies and sessions
Game Approval uses essential cookies or similar technologies to maintain authenticated sessions, protect accounts, and operate the service. We may also use limited analytics technologies to understand service performance.
9. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, or a copy of certain personal information. Organization-managed account requests may be referred to the organization that controls the account.
10. Changes to this policy
We may update this Privacy Policy as the service or applicable law changes. We will post the revised policy with a new effective date.
11. Contact
Questions or privacy requests may be sent to corporate@pokergamesinteractive.com.